Frequently Asked Questions

Be Heard is based in Enterprise House, WIN Business Park, Newry, Co.Down

Face-to-Face sessions are offered in a discreet and comfortable room within the main building, which is fully accessible. Free parking is also available within the business park for service users. Online and telephone services are also available, and these sessions are conducted from this address also.

Be Heard is an empathic listening service, suitable for anyone over 18 who wants to share their story in a safe, respectful, and confidential setting. It is suitable for anyone experiencing low mood and/or mild-moderate anxiety.

This service is not suitable for those in immediate crisis, in active addiction, or those experiencing recent trauma or navigating complex grief. If, during consultation, we believe we are not best suited to fulfil your needs; we will provide you with contact information for other agencies/services who will be able to offer this. This is to ensure you are best supported. 

Online and telephone therapy may only be delivered to those who are resident in the United Kingdom. 

beheardtherapy.com takes the security and privacy of our users very seriously. We use state-of-the-art security measures to protect our users' information.

It's important to us that you have all the relevant information at hand before taking the step into therapy. The no-obligation consultation call means we can discuss your needs, and gives us an opportunity to answer any questions you have about our service. There is no charge for this call, and usually lasts around ten minutes. This is not a diagnostic or assessment service and does not serve as an alternative to GP services. If you decide you would like to proceed with therapy, we will send you a copy of our contract via email for you to consider in advance of your first session. This is a standard contract and is necessary to ensure both client and therapist are aware of what the therapy entails, how it is conducted, and what each party can expect from the other. 

A typical session lasts 50 minutes, and costs £35.00 - paid before the close of the session, or in advance. Payments can be made electronically or in cash. 

Sessions can be delivered in-person, via Zoom, or via telephone. Generally, a block of six sessions is a good place to start when engaging in talking therapy. However, each individual is different - you may feel you need more or less than this, and that's ok too. We will work together to get the best out of our time.